Your clients are your most valuable asset. Build relationships and treat them the way you want to be treated. Regardless of your industry, work to become a trusted source of your product or service and you will stand apart from your competition.
When hiring team members, take your time and find the right individual for the job. Rushing into a hire because of convenience or you know someone may not end up with the best result. Find the right candidate for the job rather than fitting a job to a person.